Step 1: Audit Your Email Marketing Performance
Using our very own 200-point audit process, we believe this is the most advanced analysis of email marketing performance in the industry.
Using qualatitive and quantative methods, we review your email performance in strategy, tactics, automation, deliverability, design, code and customer experience.
This unique methodology gives you the most accurate and detailed understanding of what's really happening with email in your organisation and how you can improve.
Step 3: Your Email Marketing Roadmap
We then develop an email marketing roadmap for your brand that enables you to truly know what to focus on and when.
Split into every area of email, our roadmap illuminates the areas that require your immediate attention and shows you exactly where the opportunities are to quickly increase performance and improve the customer experience in the inbox.
The Email Marketing Audit & Roadmap
Here's how the email audit and strategic plan typically works...
1. Performance
Analysis
Thorough analysis & report of every email marketing metric and conclusions from our consulting team
2. Internal
Stakeholder Interviews
Qualatitive & quantative research of internal stakeholders and teams on email marketing
3. Subscriber &
Consumer Research
External qualatitive & quantative research of subscribers, to understand subscriber sentiment, needs and desires
4. Competitor &
Industry Benchmarking
Benchmarking report on all key competitors. A report is produced to identify market position and specific points of strategic and tactical opportunity
5. Scientific Analytics
via Enchant Labs
Eye tracking, neurological reaction analysis, galvanic skin response and facial expression analysis are pooled together to understand unconcious reaction, sentiment and feelings
6. Deliverability
Health Check
A full audit and review of deliverability, illuminating areas of opportunity to improve and develop to increase inbox delivery
7. Strategy
Roadmap
A detailed strategic roadmap is developed for an agreed number of phases over time. This drives future strategic initiatives for email
8. Tactical
Roadmap
A clear, finite tactical roadmap lists every single tactic that needs to be adopted with our in-house priority algorithm
9. Testing &
Optimisation Roadmap
Our strategists and planners develop a planner for testing and optimisation. We give you our testing algorithm to launch with
Improve Every Aspect of Your Email Marketing
You can plug our specialists into a specific project.
Or pick a subscription and unlock all of our email experts across all areas of your email marketing
Email Marketing
Strategy Consulting
Consultancy, designed to help you achieve your goals and grow your email capability
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Automation
Email experiences crafted for all those important moments across the customer lifecycle
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Management
Flawless management and deployment of email campaigns and triggers
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Copywriting
Copy and content designed to captivate your subscribers at every touchpoint
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Training
Empower your team with world-class tools and techniques for email marketing
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