CRM is much more than just email
It was only until recently that marketers would plan all communications siloed in different CRM channels. Online and offline were completely disconnected. Email and other digital messaging channels were completely disconnected. The customer was left, lost and let down amongst the chaos. It was a disaster. But everything’s changed.
Bringing every channel together to nurture your prospects & customers
Every marketer is now empowered to bring email, SMS, WhatsApp, Line, in-app messaging, in-browser messaging and direct mail together.
Not only has tech made this possible, but the results in a defined strategy and obsessive approach to optimisation enable our clients to get their approach to multichannel so refined, their ROI soars.
A world-class strategy is essential
We’ll work with your team to develop a multichannel messaging strategy for campaigns and every step in your customer journey.
Once implemented, we’ll continually optimise and improve your journeys, ensuring that every prospect gets the right message at the right time, in the right channel.
And the best tools make it all come together
Our technology partners enable all of our critical planning and creativity to come together. With Enchant, you have the best copilot, to help you get the very most from your tech stack.
Complex, it is not
Working with Enchant, we can devise your strategy and tactically help you to continually improve your multichannel CRM, demystifying the challenges that many marketers face with multichannel messaging. The strategy and implementation is included in all of our plans.
